Hafsa Karroum

Digital Marketing Student & Social Media Strategist

Growing brand visibility through content, campaigns and data — Philadelphia, PA

Hi, I’m Hafsa!

I'm a Marketing Management student at Holy Family University, concentrating in Digital Marketing, with a 4.0 GPA. Over the past year I've managed a student organization's Instagram, planned campaigns, and helped grow its reach past 5,000 views in two months, most of it from people who weren't already following us.

I care about the mix of creativity and data. Designing something that looks good is only half the job; knowing whether it actually worked is the other half. My background in retail leadership taught me how to read a room and adapt quickly, and I bring that same instinct to marketing.

Tools I use regularly: Excel, Adobe Creative Suite, Adobe Express, Canva, CapCut and SEMrush.

Skills & Tools

My tool box

Strategy & Analytics

Social Media

Results at a Glance

4.0

GPA

5,000+

Social views in 60 days

66.6%

Reach from non-followers

1st Place

WTA Case Competition

One of Two

Certifications & Professional Development

Google AI Professional Certificate | Google via Coursera | October 2026

Completed an 8-course program on applying AI to real marketing and workplace tasks, including brainstorming, research, writing, content creation, and data analysis. Built a portfolio of 20+ AI-assisted projects and developed a custom AI solution. I use AI to speed up campaign research and ideation, and I always review and refine the output for accuracy and brand voice.

Two of Two

Certifications & Professional Development

Digital Marketing Internship Programme — Girls in Marketing (2024)


Completed a 3-day virtual internship in partnership with SEMrush, Adobe Express, and RISER, covering:

  • SEO fundamentals & keyword research (SEMrush)

  • Digital content creation & visual design (Adobe Express)

  • Social media strategy, branding, and employability skills

Strengthened my understanding of how analytical tools and creative design work together to build brand visibility.

CASE STUDY 1 of 4

Lucy AI

Student Ambassador

April 2025 – May 2025

Objective

Drive sign-ups for Lucy, an AI peer advisor, among incoming Holy Family University freshmen.

Strategy

Wrote the email campaign script, created a feature walkthrough video, and sent personalized Instagram DMs to incoming students.

Result

1,000+ incoming students reached through targeted email and Instagram outreach

120+ personalized Instagram DMs sent to prospective/incoming students

60+ student sign-ups generated through direct promotional outreach

40%+ engagement rate on personalized Instagram outreach

20%+ increase in sign-up interest following the promotional campaign

A screenshot of a text message conversation. The first message is from Hafsa, a student at Holy Family University, welcoming Zoe and offering guidance for her freshman year. The second message is from Lucy, an AI-powered peer advisor, explaining how she can help with financial aid and other questions, and providing a sign-up link.

CASE STUDY 2 of 4

South Asian Student Society

Social Media Manager / Marketing Coordinator

October 2025 - Present

Objective

Increase awareness and turnout for SASS events.

Strategy

Managed the Instagram account, planned event promotion, and designed all flyers in Canva, including Henna Night, Chai & Game, and Movie Night.

Result

9.3K
Content Views

179
Interactions

54.6%
Non-Follower Reach

Program of the Year — Club Awards
South Asian Student Society was recognized as Program of the Year for its programming and impact on the Holy Family University community.

Poster for an event titled 'SASS Chai & Game' with details about games and chai tea on November 25th, 2025, at Saint Joseph's lounge, featuring a pink floral background, trees, and a drawing of a tea cup with a saucer.

CASE STUDY 3 of 4

WTA Philadelphia Case Competition

Team Member — 1st Place

March 2025

Objective

Develop a strategy to increase and maintain membership for the World Trade Association of Philadelphia.

Strategy

Contributed to the "New Member Welcome Package" concept, from initial idea generation through the final presentation.

Result

1st Place at the Holy Family University WTA Philadelphia Student Competition.

Two young individuals stand at the front of a lecture hall, giving a presentation. The woman is holding a microphone and wearing glasses and a striped blouse. The man is wearing a light gray suit and has a serious expression. An American flag is behind them, along with a whiteboard, and they are presenting to an audience of seated adults.

CASE STUDY 4 of 4

International Student Association

Marketing Coordinator

February 2026 – Present

Objective

Grow visibility and membership for the International Student Association.

Strategy

Led marketing initiatives, managed the organization's social presence, and created content and campaigns to drive membership growth.

Result

Grew social reach to 5,000+ views in 60 days, with 66.6% coming from non-followers.